BUSINESS I.T. SUPPORT

Our specialty is offering small to medium-sized businesses an I.T./Help Desk department that is customized to your environment.

Every business needs some form of tech support. However, not all businesses can afford to have their own I.T. department, and that is one of the many reasons why The Computer Guild’s Business I.T. Support is the right choice for you.

Business owners understand the advantage of having I.T. issues taken care of correctly the first time and being proactive about future issues. Having The Computer Guild’s Business I.T. Support on your side, I.T. Support will anticipate issues before they arise and make the changes necessary to avoid them. When issues do occur, your I.T. Support will move quickly and treat the situation with urgency. Support does not stop until everything is functioning again.

Want a quick and easy estimate to find out what your IT services might be?
Here is a simple calculator to help you understand what Unlimited IT Support would be for your systems.

Unlimited IT Support Calculator

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Company Information

Please remember that this calculator is used as a simple calculation tool. If you would like a precise quote, our team would be happy to have a discovery call with you where we can assess your systems and give you an exact quote for what services you need.

 

Please feel free to contact us if you have any questions.

SERVICE PLANS

Our I.T. Support services are available at a competitive hourly rate for businesses. However, we enjoy establishing an ongoing relationship with our business clients by providing them with complete Service Plans. Our Service Plans allow our engineers to do the following:

  • Contact

    Assign your business a point of contact on our team that has experience and knowledge of your I.T. needs.

  • Help Desk

    Establish procedures for your employees to access our help-desk services.

  • Inventory

    Survey your system and networks and document a full inventory of your equipment.

  • Recovery

    Setup and test backup and recovery procedures.

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  • Secure Files

    Obtain and secure config files (internal settings) for all networking equipment for same-day swap of equipment in the event of failure.

  • Security

    Implement security updates to your systems remotely and after hours to avoid interrupting your operations.

  • Maintenance

    Run routine maintenance and system checks.

  • Practice Scenarios

    Establish best practice scenarios for your employees to work with systems and report failures.